Rates & Insurance
Rates
$125-&200 per hour, sliding scale available on a limited basis.
Insurances Accepted
- Oxford
- United Healthcare
- Aetna
- BCBS
- Baylor Scott and White Health Plans and
- Oscar Health
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.
Payment
RS&D Counseling and Consulting, PLLC is not able to render services without a valid credit card on file, beginning with the very first appointment.
Those using a HSA card may do so for insurance related services only. The HSA card cannot legally be used to pay for ANY other fees or costs. Therefore, those using a HSA card will also need to provide a non-HSA credit card to cover other costs. Credit card and insurance payments may be accepted on a case-by-case basis depending on the company. All fees, deductibles or copayments are due at the beginning of the session, except for the first session. Payment for the first session will be accepted when the appointment is made, usually via credit card. The first appointment cannot be scheduled without the deposit.
The non-sufficient funds (NSF) fee for returned checks is $30 per incident – not per appointment. The non-sufficient funds (NSF) fee for a declined credit card charge is $10 per incident – not per appointment. We will attempt to process the card once per day for a maximum of three days. Example: If we attempt to bill a card three times, and all three attempts are declined, the total fee would be $30. It is very important to ensure the card is active at the time of service. All fees are due and payable immediately via credit card on file. A HSA card cannot be used to pay for NSF fees.
Out-of-Network Insurance Coverage
If you have an Out-of-Network plan, we can provide a “superbill” for you to submit to your insurance and get reimbursement on your own. The superbill does not guarantee reimbursement. Associate clinicians & therapists-in-training cannot provide superbills for their services due to health insurance coverage guidelines. We can provide a statement of charges which you can use to seek reimbursement if your plan allows.
Know Your Benefits
We recommend that you contact your insurance provider directly to learn more about your benefits for mental health counseling. Whether RS&D Counseling is In-Network or Out-of-Network, you can use these steps to find out what your coverage would be when you seek services with us. When you contact the insurance provider, they may need the “practice name.” Both “RS&D Counseling and Consulting” or “Shanetra Fowler” should work.
How to Check Your Insurance Benefits for:
RS&D Counseling and Consulting/ Shanetra Fowler Contact Your Health Plan for: Outpatient Mental Health (Counseling) Services. When speaking with an insurance representative, be prepared to write down their answers to the questions below.
Step 1: Call the member services number on the back of your card and request to talk to a member service representative.
Step 2: Listen to your eligibility and benefits summary (if there is one).
Step 3: Make sure you have answers to these specific questions:
Is the provider I want to see In-Network for my plan? RS&D Counseling Tax ID: 853483906, Billing NPI: 1790452852 (RS&D Counseling) or 1215499785 (Shanetra Fowler)
Does my plan cover outpatient mental health counseling? (To be specific, ask about CPT Codes 90791 and 90837.)
Do I have a deductible to meet before mental health services are covered? If yes, how much is the deductible? How much has been met already?
What is my copay or coinsurance per session?
Are there any limitations to this coverage? (Session limits, yearly limits, etc.?) Be sure to write down their response.
Step 4: Write down the representative’s name and a reference number. This information will be necessary if you ever need to dispute a rejected claim.
Cancellation Policy
In the event that you are unable to keep an appointment, to include the first appointment, we ask that you notify us at least 24 hours in advance in order to avoid being charged a Cancellation Fee. If notification is made inside of the 24-hour window, a Cancellation Fee of $175 for the first (Intake) session or $150 for each session hour thereafter will be charged immediately to your credit card on file. Failing to present oneself or minor child at the allotted time without prior notification of cancellation is considered a No Show. Canceling the appointment after the appointed time has passed is also considered a No-Show. The No-Show Fee is equal to the full self-pay fee as stated above and applies to ALL appointments, to include the first appointment, and to ALL clients (self-pay, EAP or insurance), and is payable immediately via your credit card on file. An invoice indicating Cancellation or No-Show fees will be provided at your request. Although there may be legitimate reasons for missing an appointment, you are never-the-less responsible for payment – not your insurance carrier and not the counseling center. For legitimate reasons beyond the client’s control, the Director of Clinical Care may opt to waive the first cancellation fee, if she believes it is warranted. After that however, there are no waivers.
The office number is 737-333-5283. Leaving a voicemail is NOT considered notification. You may leave a message, if necessary, but you should follow up with a phone call to ensure the notification has been received.
An email to [email protected] is also helpful. That too should be followed up with a phone call. Scheduled appointment times are not adjusted according to arrival times. If you are late, you can expect the session to end at the prearranged time.
Any Other Questions
Please contact me with any additional questions you may have. I look forward to hearing from you!